Store Policies

Payment Methods Accepted

We accept major credit and debit cards, excluding American Express. We do not accept Paypal or cheques.

 

Shipping

We are currently reviewing our shipping options in line with shipping carrier price rises in 2020. Up-to-date prices will be listed when we re-open our web shop.

 

2nd Class UK Royal Mail delivery (3-8 working days): For orders under £35.00,  for the first item;  per each additional item.
1st Class UK Royal Mail delivery (1-3 working days): for the first item;  per each additional item per order.

 

International shipping prices vary per destination - please use the checkout facility for a quote.

 

All quoted shipping costs are based on books weighing 1kg. Occasionally (especially overseas customers) we may contact you if your book is oversized or very heavy, to advise you of any extra shipping costs.  Approximate postage times are based on business/working days, i.e. 10 working days may take up to 2 weeks to reach you.

 

Dispatch Time

We are currently reviewing our dispatch times, due to Covid-19 and will update this page before we re-open our online shop.

 

We endeavour to dispatch orders within 1 working day of receipt during our opening hours, and excluding Saturdays. For example, orders placed on a Tuesday will normally be dispatched on Wednesday, and orders placed on a Friday will usually be dispatched the following Tuesday. During busy times priority is given to processing and dispatching orders placed with First Class delivery selected. If you have any queries about delivery times please do not hesitate to contact us.

 

Images

We carefully describe our books and most books have photographs online but please don't hesitate to ask if you would like to see photos of book which doesn't have a photo attached to the listing, or even if you would like to see a photo of a different aspect of the book to that shown. It can take a couple of days for us to respond to photo requests but we will reply as soon as we can. 

 

Returns Policy

In the unlikely event that a book is deemed to be not as described, or damaged in transit, it can be returned within 10 days and a full refund will be issued. You must notify us of any books to be returned before sending them in the post and we advise using a tracked delivery service to avoid dispute.